Delivery & Returns
We want to provide you with a convenient and cost effective delivery and returns experience. If you need your order express or you live outside the EU, please contact us at firstname.lastname@example.org and we will make every effort to help.
Delivery to the UK is free.
Delivery to the rest of the EU is £4.00, and free on orders above £100.
We are more than happy to give you a refund for any garments in a resalable condition, provided they are returned within 14 days of delivery. Because we want all our customers to enjoy impeccable new items, we regret that we cannot offer refunds on tights or knickers.
UK customers will find an enclosed return label. Please attach this to the package and return the item via your post office, so we can track it.
Unfortunately we are unable to provide free returns for non-UK customers. However should you wish to return the item for refund, please send it to the following address. We strongly recommend using a tracked service as unfortunately we cannot be responsible for items that are lost on the way back to us.
Freerange Fashion Ltd
52 North Street
London SW4 0HD